Service Engineer

Description : A Service Engineer at Verimatrix thrives in a fast-paced environment solving support requests for our customers and partners. Service Engineer has a background in systems administration and/or network administration and a good understanding of how Verimatrix products fit within the larger ecosystem of integrated off-the-shelf and custom solutions. A successful Service Engineer will be proactive in preventing issues from arising and in notifying customers of possible issues. S/he is systematic their approach to problem-solving, curious and inquisitive as well as flexible. S/he will anticipate questions and issues customers and partners may have, and will share their feedback with Operations, Product Management, Engineering, Quality Assurance and Sales teams to improve product quality and...